---
title: "Terms of Service"
url: "https://staging.bepreparedsolutions.co/terms"
description: "Terms of Service for BePreparedSolutions.co: subscriptions, kit purchases, consulting sessions, refunds, and acceptable use of the platform."
source: "BePrepared Solutions"
---

# Terms of Service

Last Updated: October 6, 2026

### Table of Contents

## [1\. Acceptance of Terms](#acceptance)

📌 Key Points (Plain English)

By accessing or using Be Prepared, you agree to these Terms of Service and our Privacy Policy. If you don't agree, you must not use our Service. These terms are legally binding.

Welcome to Be Prepared, operated by Be Prepared, Inc., a corporation incorporated in the State of Delaware and operating in New Jersey ("we," "us," "our," "Company"). By accessing or using our website, application, or services (collectively, the "Service"), you agree to be bound by these Terms of Service ("Terms") and our Privacy Policy.

**IF YOU DO NOT AGREE TO THESE TERMS, YOU MUST NOT ACCESS OR USE THE SERVICE.**

These Terms constitute a legally binding agreement between you and Be Prepared, Inc. By creating an account, accessing content, or using any features of the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms.

## [2\. Eligibility and Account Registration](#eligibility)

📌 Key Points (Plain English)

You must be 18 years or older to use Be Prepared. You're responsible for maintaining account security and the accuracy of your information. One account per person.

### 2.1 Age Requirement

You must be at least 18 years old to create an account and use the Service. By creating an account, you represent and warrant that you are at least 18 years of age. We do not knowingly collect information from or provide services to individuals under the age of 18.

### 2.2 Account Registration

To access certain features of the Service, you must create an account by providing:

-   A valid email address
-   A secure password
-   Accurate personal information as requested

You agree to provide accurate, current, and complete information during registration and to update your information to maintain its accuracy.

### 2.3 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to:

-   Use a strong, unique password for your account
-   Not share your password with others
-   Notify us immediately of any unauthorized use of your account
-   Log out of your account at the end of each session

**You are solely responsible for any activities or actions taken under your account,**whether or not you authorized such activities.

### 2.4 One Account Per User

You may only create one account. Creating multiple accounts to circumvent subscription limits or other restrictions is prohibited and may result in termination of all your accounts.

## [3\. Description of Services](#services)

📌 Key Points (Plain English)

Be Prepared offers four product suites: BeAware (real-time emergency monitoring), BeReady (AI-powered preparedness planning), BeAdvised (educational preparedness discussions), and BeEquipped (curated preparedness marketplace). Each product has specific capabilities and limitations described in this section.

### 3.1 BeAware — Situational Awareness Monitoring

BeAware provides situational awareness by polling third-party utility outage feeds, FEMA IPAWS emergency alerts, and environmental data sources, and surfacing them in your dashboard. Although our marketing may describe BeAware as "real-time," the Service is more accurately described as a polled, near-real-time monitoring tool. Key features and limitations include:

-   Monitors utility outage feeds, FEMA IPAWS emergency alerts, and environmental data sources (AirNow, USGS gauges, NWS, WFIGS active fire perimeters)
-   Geocodes user addresses to identify serving utilities and overlapping hazard footprints
-   Generates 10-year baseline location reports using federal data sources (USGS, NOAA, FEMA, EPA AQS, USFS, NFIP) and AI synthesis
-   **Data is polled at intervals (typically 2–60 minutes depending on source); alerts can be delayed, missing, incorrect, or repeated.** The absence of an alert does not indicate the absence of an emergency.
-   Coverage is US-centric and not all utilities, regions, or hazard types are monitored
-   BeAware does not contact emergency services on your behalf, does not actively monitor users, and does not guarantee delivery of any notification

⚠️ IMPORTANT: BeAware is a supplemental information service, NOT a replacement for official emergency warning systems (Wireless Emergency Alerts, NOAA Weather Radio, or local emergency management). Do not rely on BeAware as your sole source of emergency information.

### 3.2 BeReady — AI-Powered Preparedness Planning

BeReady generates personalized emergency preparedness plans using artificial intelligence. We currently route requests through OpenRouter to large language models including Anthropic Claude, OpenAI GPT, and Google Gemini; the active model and provider may change at any time. Plans may include guidance about supplies, evacuation routes, medication, shelter-in-place protocols, and other topics. **This guidance is not professional advice.**

-   Plans are AI-generated recommendations for **informational and educational purposes only**
-   Plans are point-in-time documents and may become outdated as circumstances, regulations, products, or hazards change
-   Plans may contain factual errors, omissions, hallucinations, or guidance that conflicts with official emergency instructions
-   Users are responsible for reviewing, customizing, validating, and maintaining their plans, and for consulting qualified professionals (medical, structural, legal, emergency management) for specific decisions
-   BeReady is **not a substitute for professional emergency management consulting, medical advice, structural assessment, or government emergency programs**
-   **You must acknowledge an on-screen safety notice before generating your first BeReady plan.** We record the version of the notice you accepted, the time of acceptance, and the IP address used. Continuing to view, share, download, or rely on a generated plan reaffirms that acknowledgement.

### 3.3 BeAdvised — Educational Preparedness Discussions

BeAdvised provides 1:1 video sessions with Be Prepared founders on general preparedness topics.

-   Sessions are **educational discussions, NOT professional consulting**
-   Be Prepared founders and any other persons leading a session are **not licensed emergency management professionals, medical providers, attorneys, structural engineers, financial advisors, or any other licensed profession,** and are not holding themselves out as such, regardless of session topic (which may include "structural hardening," "medical prep," "evacuation planning," or similar labels used for marketing purposes)
-   No professional-client, doctor-patient, attorney-client, or engineer-client relationship is created by a BeAdvised session
-   Nothing discussed in BeAdvised sessions constitutes professional, medical, legal, structural, or financial advice and may not be relied upon as such
-   Users should consult qualified, licensed professionals for specific safety, medical, structural, legal, or financial questions before acting
-   Before scheduling and again before joining a session, you will be shown an on-screen credential disclosure. Booking a session confirms you have read and accepted that disclosure
-   No session recordings are made or provided

### 3.4 BeEquipped — Curated Preparedness Marketplace

BeEquipped offers pre-made preparedness kits and a build-your-own kit builder. BeEquipped operates under two distinct fulfillment models, and the BeEquipped interface tells you which one applies before you check out:

-   **Amazon cart hand-off (current default for most kits).** When you complete a kit, we send you to Amazon (or another retailer) with a pre-populated shopping cart of recommended items. **You purchase from the retailer, not from Be Prepared.** Once you leave our Service for the retailer, we have no visibility into or control over the transaction, fulfillment, returns, or warranty. The retailer’s terms, prices, taxes, and policies govern.
-   **Direct sale by Be Prepared, Inc. (when offered).** Items marked "Sold by Be Prepared" at checkout are sold by Be Prepared, Inc. as the merchant of record, with the limited 14-day return policy described in Section 6.2.2.

In either model:

-   Products have been selected based on publicly available specifications, reviews, and relevance to emergency preparedness
-   Be Prepared, Inc. does not independently test all products and makes no warranty regarding their performance, safety, or fitness for any particular purpose
-   Product suggestions are informational, not exhaustive — they may not include all items needed for your specific situation
-   BeEquipped participates in the Amazon Associates Program and other affiliate programs; see Section 10
-   Refund, return, and warranty rights are governed by Section 6.2

**Kit and product images are representative, not photographs of what you will receive.** The images shown for kits and items are AI-generated, representative illustrations that convey the nature of a kit and the kind of items it contains. They are not photographs of the specific brands, models, or quantities you will receive, and they may depict items that differ from, or are not identical to, the products actually supplied. Because we curate our kits on an ongoing basis, the specific products in a kit change over time as availability, price, and reviews change; the representative image stays constant while the underlying products are optimized. **You will see the specific products you are purchasing, identified by name, before you complete checkout.** This point-of-use disclosure is described further in Section 8.6.

### 3.5 BeAdvised Sessions

BeAdvised sessions are provided live. No recordings of BeAdvised sessions are made available to users.

## [4\. Notifications and Communications](#notifications)

📌 Key Points (Plain English)

By providing your email, phone number, or enabling push notifications, you consent to receive transactional, account, and emergency-related communications from Be Prepared. SMS (if offered) is opt-in and rate-dependent. Delivery is not guaranteed; never rely on Be Prepared notifications as your only warning channel.

### 4.1 Transactional and Account Communications

When you create an account or interact with the Service, you consent to receive transactional email at the address associated with your account, including account verification, password and one-time-code (OTP) messages, billing receipts, subscription notices, security alerts, and other messages required to operate the Service. These messages are not marketing and you cannot opt out while maintaining an active account.

### 4.2 Marketing Communications

With your consent (typically expressed in your account preferences), we may send newsletters, product announcements, educational content, and other marketing email. You may opt out at any time through the unsubscribe link in each marketing message or in your account settings. Opting out of marketing does not opt you out of transactional or safety communications described in Section 4.1 or 4.4.

### 4.3 SMS and Phone Number Use (Where Offered)

Where Be Prepared offers SMS alerts, voice notifications, or other communications to a phone number you provide, the following terms apply:

-   SMS is **express opt-in only**. You may opt in by checking a box, replying YES, or completing a documented opt-in flow
-   You may opt out at any time by replying STOP (or the locally equivalent keyword) to any SMS message, by emailing us at the address in Section 18, or through your account settings
-   Reply HELP for assistance. Message and data rates may apply. Frequency depends on the alert types you have enabled
-   We do not sell or share phone numbers for telemarketing
-   By providing your phone number, you represent that you are the subscriber or customary user of the number and authorized to receive automated messages at that number
-   You agree that automated telephone dialing systems may be used to deliver SMS alerts you have opted in to receive, and acknowledge that consent to automated messages is not a condition of purchase

### 4.4 BeAware and Safety Notifications

BeAware alert delivery (email, in-app, push, or SMS where offered) is provided on a commercially reasonable basis only. **We do not guarantee delivery, timing, accuracy, completeness, relevance, or geographic coverage of any notification**, and we may suspend, throttle, or discontinue any notification channel at any time without notice.

Common causes of missed, delayed, or duplicated alerts include carrier outages, push-notification service failures, third-party feed delays or errors, your device's do-not-disturb settings, spam filtering, internet outages, your account being suspended for non-payment, and infrastructure incidents during the same event the alert concerns. **Treat Be Prepared notifications as a supplement to, never a substitute for, Wireless Emergency Alerts, NOAA Weather Radio, and instructions from local emergency authorities.**

### 4.5 Push Notifications

You can enable or disable push notifications through your device or browser settings at any time. Disabling push notifications does not cancel your subscription or your account.

## [5\. Subscription Plans and Billing](#subscription)

📌 Key Points (Plain English)

Be Prepared offers a Free plan and three paid plans: BeAware, BeReady, and Combo (BeAware + BeReady), each billed monthly or yearly. Current prices are listed on our Pricing page and shown again at checkout before you pay. Subscriptions auto-renew unless canceled. Refunds are governed by Section 6, apply only to annual subscriptions, and are limited to one per user, ever, within 7 days of the first paid annual charge. Monthly subscriptions are not refundable. When you cancel, you keep access until the end of your billing period.

### 5.1 Subscription Plans

Be Prepared offers the following plans. Current monthly and yearly prices for each paid plan are listed at [bepreparedsolutions.co/pricing](https://staging.bepreparedsolutions.co/pricing) and are shown at checkout before you pay. Price changes are handled as described in Section 5.3.

-   **Free:** no charge — Browse the site, purchase pre-made preparedness kits, book BeAdvised consulting sessions, and maintain a basic profile.
-   **BeAware:** BeAware suite for 1 monitored address: real-time emergency alerts, utility outage monitoring, and the 10-year baseline location report.
-   **BeReady:** BeReady suite: personalized AI-generated preparedness plans, full learning library access, and plan sharing with up to 5 family members.
-   **Combo (BeAware + BeReady):** Everything in BeAware and BeReady, expanded to 3 monitored addresses.

Features, limitations, and pricing for each plan are subject to change. We will notify you of any changes that affect your subscription.

### 5.2 Billing and Payment

When you subscribe to a paid plan (BeAware, BeReady, or Combo), you authorize us to charge your payment method on file for the subscription fee. Payments are processed securely by Stripe, our third-party payment processor.

**Payment Methods:** We accept major credit cards and debit cards. You agree to provide current, complete, and accurate payment information. You must promptly update your payment information if it changes or expires.

### 5.3 Automatic Renewal

**Your subscription will automatically renew at the end of each billing period**(monthly or annually, depending on your plan) unless you cancel before the renewal date.

You will be charged the then-current subscription fee for your plan. We will notify you in advance of any price changes. By continuing your subscription after a price increase, you agree to pay the new price.

### 5.4 Cancellation Policy

You may cancel your subscription at any time from your account settings (Profile, then Subscription) or by contacting us at support \[at\] bepreparedsolutions.co.

**When you cancel:**

-   Your subscription will not renew at the end of the current billing period
-   **You will retain access to paid features until the end of your current billing period**
-   After the billing period ends, your account will be downgraded to the Free plan
-   No prorated refunds are issued for partial billing periods. The one-time refund described in Section 6 applies only to annual subscriptions, within 7 days of the first paid annual charge ever made on your account. Monthly subscriptions are not refundable. Canceling a monthly subscription stops the next renewal, but no refund is issued for the current period.

### 5.5 Changing Plans

You may change your subscription plan at any time:

-   **Adding features (e.g. BeAware → Combo, BeReady → Combo):** Takes effect immediately. You will be charged a prorated amount for the remainder of your billing period.
-   **Reducing features (e.g. Combo → BeAware or BeReady):** Takes effect at the end of your current billing period. You retain full access to your current plan until then.

### 5.6 Failed Payments

If a payment fails, we will attempt to charge your payment method again. If payment continues to fail, your account may be suspended or downgraded to the Free plan after a grace period. You remain responsible for any outstanding charges.

### 5.7 Free Trial

We may offer a limited-time free trial of the Combo plan (BeAware + BeReady).

-   **No credit card is required**, no payment method is collected, and **you are never charged** for the trial.
-   The trial lasts **three (3) days (72 hours)** from signup and grants full Combo access. Generating plans, reports, or images requires confirming your email address.
-   **One free trial per email address, ever.** The trial is not available to accounts with an active paid subscription or active complimentary access.
-   **No auto-enrollment.** When the trial ends, your account automatically returns to the Free plan. You are not enrolled in, or charged for, any paid subscription; to continue with paid features you must explicitly purchase a plan.
-   **Your data is saved.** Plans, reports, and settings you create during the trial are retained (locked, not deleted) and are restored when you subscribe.
-   The trial sends transactional emails (a welcome message, an ending-soon reminder, and an at-expiry notice).

## [6\. Refund Policy](#refunds)

📌 Key Points (Plain English)

Subscription refunds apply only to annual subscriptions and are limited to one per user, ever, within 7 days of the first paid annual charge. Monthly subscriptions are not refundable but can be canceled at any time to stop the next renewal. BeEquipped physical goods are accepted for return within 14 days unopened. Affiliate purchases follow the third-party seller's policy. BeAdvised sessions are non-refundable once booked, but can be rescheduled free up to 24 hours before, and a cancellation within 24 hours becomes a future-booking credit.

### 6.1 Subscription Refunds

⚠️ Important Refund Terms

**Refunds are available only on annual subscriptions, and you are entitled to one (1) refund of annual subscription fees, ever.** You may request a full refund within **7 days of your first paid annual subscription charge** to your account (regardless of which annual subscription product you purchased: BeAware Annual, BeReady Annual, or Combo Annual) through your account billing page or by emailing the address in Section 18. **Monthly subscriptions are not refundable**; if you wish to discontinue a monthly subscription, you may cancel at any time and your subscription will not renew at the end of the current billing period. Once a refund has been issued to your account, all future subscription charges (including renewals, upgrades, downgrades, plan changes, switches between monthly and annual, and re-subscriptions after cancellation) are **non-refundable**, regardless of how recently they were charged. Refunds are processed within 10 business days to the original payment method. We reserve the right to deny refund requests that we believe are fraudulent or abusive.

### 6.2 BeEquipped Physical Goods

BeEquipped operates under two distinct fulfillment models. The BeEquipped user interface identifies which model applies to a given product or kit **before checkout**, and your refund and return rights depend on which model handled your purchase.

#### 6.2.1 Amazon Cart Hand-Off (current default for most products and kits)

For products and kits marked as fulfilled through Amazon (or another third-party retailer), the BeEquipped flow does not sell goods to you. Instead, when you confirm a kit, we generate a list of recommended items and hand you off to the retailer’s shopping cart with those items pre-populated.

-   **Be Prepared, Inc. is not the seller, merchant of record, importer, or distributor of those products.** The retailer (e.g., Amazon.com, Inc. or its sellers) is.
-   Once you leave Be Prepared for the retailer’s cart, you transact directly with the retailer under the retailer’s terms, pricing, taxes, and shipping policies. **We do not see, control, or retain your purchase information, payment instrument, shipping address, or order status.**
-   **Returns, refunds, exchanges, warranty claims, shipping disputes, product-safety issues, and recalls are handled exclusively by the retailer and the underlying seller.**Be Prepared, Inc. cannot accept returns, issue refunds, or mediate disputes for these purchases.
-   Pre-populated cart contents are suggestions only. You are responsible for reviewing items, quantities, variants, prices, and seller identity before completing checkout with the retailer. Items may go out of stock, change price, or be substituted by the retailer between our recommendation and your checkout.
-   Affiliate-program disclosures and our independence-of-recommendations commitment in Section 10 apply to Amazon-fulfilled BeEquipped kits.
-   The product-recommendation, warranty, and assumption-of-risk disclaimers in Sections 7.4, 7.11, 7.12, and 7.15 apply with full force to Amazon-fulfilled purchases.

#### 6.2.2 Direct Sale by Be Prepared, Inc. (when offered)

For products and kits that the BeEquipped interface explicitly identifies as **"Sold by Be Prepared"** at checkout, Be Prepared, Inc. is the merchant of record. The following terms apply only to these direct sales:

-   Goods are accepted for return within 14 days of delivery, provided items are unused, in original packaging, and in resaleable condition
-   Perishables, opened consumables, expired-once-opened items, and personalized items are non-returnable
-   Return shipping is the customer's responsibility unless the item arrived damaged, defective, or materially different from its description
-   Refunds for accepted returns are issued to the original payment method within 10 business days of receipt and inspection
-   Title and risk of loss pass to you on delivery to the carrier shown on the shipping confirmation
-   We disclaim implied warranties to the maximum extent permitted by law; manufacturer warranties (if any) pass through to you as the original purchaser

#### 6.2.3 Identifying Which Model Applies

The BeEquipped checkout flow identifies the fulfillment model and the seller of record for each item. If you are unsure which model applies to a purchase you have already made, contact us at the address in Section 18 and we will confirm. We may change which products are sold directly versus handed off to a retailer at any time without notice; the fulfillment model identified on the BeEquipped interface at the time of your checkout governs that transaction.

### 6.3 Other Affiliate Purchases

Products purchased through affiliate links elsewhere on the Service that are not part of the BeEquipped flow (for example, links inside articles or AI-generated plans pointing to Amazon or other third-party retailers) are likewise sold by the third-party retailer. Be Prepared, Inc. is not the seller and cannot accept returns or issue refunds for those purchases; they are subject to the retailer’s policies.

### 6.4 BeAdvised Sessions

**Rescheduling.** You may reschedule a BeAdvised session at no charge up to 24 hours before its scheduled start time, subject to a reasonable limit on the number of reschedules per booking.

**Cancellations within 24 hours.** BeAdvised sessions are non-refundable once booked. If you cancel within 24 hours of the start time, your payment is converted into a credit toward a future BeAdvised booking. Credits expire 12 months after they are issued and may be applied to a session of equal or greater value. Not attending a session you did not cancel forfeits the payment.

**Sessions we cancel.** If we cancel a session, we will reschedule it, refund your payment, or issue a future-booking credit. Card refunds are returned to your original payment method and typically post within 5 to 10 business days.

**Promotions.** A discount or promotional code applied to a session that is later canceled is not separately restored.

### 6.5 Chargebacks

Disputing a charge with your card issuer without first contacting us may result in account suspension while the dispute is investigated. We encourage you to email us first so we can resolve refund questions directly.

## [7\. Disclaimers and Limitation of Liability](#disclaimers)

📌 Key Points (Plain English)

CRITICAL: Be Prepared provides AI-generated emergency preparedness advice for informational purposes ONLY. This is NOT professional advice. Be Prepared is NOT an emergency service. You use our Service at your own risk. We are NOT liable for injury, death, or property loss resulting from following our recommendations. Always consult professionals and official sources.

⚠️ CRITICAL SAFETY NOTICE

The information and recommendations provided by Be Prepared are generated by artificial intelligence and are for **informational and educational purposes only**. Emergency preparedness and disaster response involve serious risks to life and property. **You must not rely solely on Be Prepared for life-safety decisions.**

### 7.1 Not an Emergency Service

🚨 BE PREPARED IS NOT AN EMERGENCY SERVICE

Do not rely on this platform in lieu of calling 911 or contacting local emergency services. BeAware alerts and outage data are informational only and should not be the sole basis for emergency decisions. The platform does not actively monitor users, contact emergency services, or alert third parties on your behalf. In an emergency, always call 911 or your local emergency number first.

### 7.2 AI-Generated Content Disclaimer

**The information, plans, recommendations, and advice provided by Be Prepared are generated by artificial intelligence and are for informational and educational purposes only.**This content does not constitute:

-   Professional emergency management advice
-   Disaster preparedness consulting services
-   Expert guidance from certified emergency professionals
-   Medical, legal, or financial advice
-   Official government emergency instructions
-   Recommendations from licensed professionals in any field
-   Substitute for professional consultation or expert assessment

You should not rely solely on AI-generated content for life-safety decisions.

### 7.3 Not a Substitute for Professional Services

**Be Prepared is not a substitute for professional emergency management services, government emergency preparedness programs, or expert consultation.** Always follow official guidance from:

-   **FEMA (Federal Emergency Management Agency)** and local emergency management agencies
-   **National Weather Service** for weather-related emergencies
-   **Local law enforcement and first responders** for immediate threats
-   **Public health authorities (CDC, WHO, local health departments)** for pandemic and health emergencies
-   **Certified emergency preparedness professionals** for personalized planning
-   **Licensed medical professionals** for health-related preparedness decisions
-   **Licensed contractors and engineers** for structural safety and home modifications

When in doubt, **always prioritize official emergency instructions and professional guidance**over recommendations from Be Prepared.

### 7.4 No Guarantee of Accuracy or Completeness

While we strive to provide accurate and helpful information, **we make no warranties or guarantees regarding the accuracy, completeness, reliability, currentness, or suitability of any content provided by Be Prepared.**

AI-generated content may contain:

-   Errors, inaccuracies, or omissions
-   Outdated information that does not reflect current best practices
-   Recommendations that may not be suitable for your specific circumstances
-   Incomplete guidance that does not account for all relevant factors
-   Content that may conflict with official emergency management guidelines

Emergency situations are complex, dynamic, and unpredictable. No automated system or AI can account for all variables, assess all risks, or guarantee successful outcomes. You must use your own judgment and consult multiple authoritative sources before making preparedness decisions.

### 7.5 Third-Party Data Accuracy

BeAware aggregates data from third-party sources including utility companies, FEMA IPAWS, USGS, NOAA, and other federal agencies. This data is provided "as is" and "as received." We do not independently verify the accuracy, timeliness, or completeness of third-party data.

-   Utility outage data accuracy depends on individual utility company reporting
-   FEMA IPAWS alerts are passed through as received from the federal government
-   Historical and geospatial data may contain errors, gaps, or outdated information
-   Geographic coverage varies and is not guaranteed for all areas

### 7.6 Service Availability During Disasters

Like all internet-based services, Be Prepared depends on internet connectivity and infrastructure availability, which may be disrupted during natural disasters and emergencies. The Service may be unavailable due to:

-   Connectivity outages affecting your internet service provider or backbone providers
-   Infrastructure disruption to our hosting providers and data centers
-   Database system failures or overload
-   Upstream data source failures (utility outage feeds, FEMA IPAWS)
-   Power outages affecting servers
-   Security incidents

**Users should maintain offline copies of critical preparedness information.** We provide PDF download capabilities for this purpose. The absence of an alert from BeAware does not indicate the absence of an emergency in your area.

### 7.7 Assumption of Risk

**YOU ACKNOWLEDGE AND AGREE THAT YOU USE BE PREPARED AND FOLLOW ANY RECOMMENDATIONS AT YOUR OWN RISK.** Emergency preparedness, disaster response, and survival situations involve inherent and significant risks, including but not limited to:

-   **Personal injury, bodily harm, or death**
-   **Property damage, destruction, or loss**
-   **Financial loss or economic damages**
-   **Emotional distress or psychological harm**
-   **Reliance on inaccurate, incomplete, or unsuitable information**
-   **Failure of recommended strategies, equipment, or supplies**
-   **Unforeseen circumstances, complications, or emergencies**
-   **Harm resulting from inadequate preparation or response**

YOU ASSUME ALL RISKS ASSOCIATED WITH IMPLEMENTING ANY PLANS, STRATEGIES, OR RECOMMENDATIONS PROVIDED BY BE PREPARED.

We cannot and do not guarantee that following our recommendations will prevent injury, death, or property loss in an emergency. Your safety and survival depend on numerous factors beyond our control, including but not limited to the severity of the emergency, your physical condition, available resources, timing of your response, and many other variables.

### 7.8 Consult Multiple Sources

**WE STRONGLY RECOMMEND AND REQUIRE THAT YOU CONSULT MULTIPLE SOURCES OF INFORMATION**before making any decisions about disaster preparedness or emergency response, including:

-   Government emergency preparedness websites (Ready.gov, FEMA.gov, CDC.gov)
-   Local emergency management agencies and county/state emergency services
-   Certified emergency preparedness professionals and consultants
-   Books and authoritative publications on emergency preparedness and survival
-   Community emergency response teams (CERT programs) and local training
-   Medical professionals for health-related preparedness questions
-   Licensed contractors for home safety and structural modifications
-   Law enforcement for security-related preparedness

DO NOT RELY EXCLUSIVELY ON BE PREPARED FOR LIFE-SAFETY DECISIONS.

Cross-reference our recommendations with other trusted sources. Adapt all recommendations to your specific circumstances, location, resources, and abilities. Seek professional guidance for critical decisions that could impact your safety, health, or survival.

### 7.9 LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

**BE PREPARED, INC., ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, CONTRACTORS, AFFILIATES, SUBSIDIARIES, SUCCESSORS, AND ASSIGNS (COLLECTIVELY, "THE COMPANY") SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES OF ANY KIND, INCLUDING BUT NOT LIMITED TO:**

-   **PERSONAL INJURY, DEATH, OR BODILY HARM OF ANY KIND**
-   **PROPERTY DAMAGE, DESTRUCTION, OR LOSS**
-   **FINANCIAL LOSS OR ECONOMIC DAMAGES**
-   **EMOTIONAL DISTRESS, MENTAL ANGUISH, OR PSYCHOLOGICAL HARM**
-   **LOSS OF DATA, PROFITS, OR BUSINESS INTERRUPTION**
-   **FAILURE TO PREPARE FOR OR RESPOND TO EMERGENCIES**
-   **INADEQUATE EMERGENCY RESPONSE OR SURVIVAL PREPARATION**
-   **RELIANCE ON INACCURATE, INCOMPLETE, OR UNSUITABLE INFORMATION**
-   **FAILURE OF RECOMMENDED EQUIPMENT, SUPPLIES, OR STRATEGIES**
-   **CONSEQUENCES OF EVACUATION OR SHELTER-IN-PLACE DECISIONS**
-   **INJURIES OR HARM DURING EMERGENCY SITUATIONS**
-   **LOSS OF LIFE OR WRONGFUL DEATH**

ARISING OUT OF OR RELATED TO YOUR USE OF BE PREPARED, YOUR RELIANCE ON ANY CONTENT PROVIDED BY THE SERVICE, YOUR IMPLEMENTATION OF ANY RECOMMENDATIONS OR STRATEGIES SUGGESTED BY THE SERVICE, YOUR FAILURE TO ADEQUATELY PREPARE FOR EMERGENCIES, OR ANY OTHER MATTER RELATING TO THE SERVICE, **EVEN IF THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.**

### 7.10 Maximum Aggregate Liability

In jurisdictions where limitation of liability is not permitted for certain types of damages, our liability shall be limited to the maximum extent permitted by law.

**In no event shall the Company's total aggregate liability for all claims arising out of or relating to the Service exceed the greater of:**

-   The amount you paid to Be Prepared in the twelve (12) months preceding the claim, or
-   $100 USD

This limitation applies regardless of the legal theory on which the claim is based, including breach of contract, breach of warranty, tort (including negligence), product liability, strict liability, or any other basis.

### 7.11 No Warranty of Service Availability

**THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND,**either express or implied, including but not limited to:

-   Warranties of merchantability
-   Warranties of fitness for a particular purpose
-   Warranties of non-infringement
-   Warranties of title
-   Warranties arising from course of dealing or usage of trade

**We do not warrant that:**

-   The Service will be available, accessible, uninterrupted, timely, secure, or error-free
-   The Service will function without failures, delays, or technical problems
-   Content generated by AI will be accurate, complete, current, or suitable for your needs
-   Results obtained from the Service will meet your expectations or requirements
-   Errors or defects in the Service will be corrected
-   The Service will be free from viruses or other harmful components
-   Any recommendations or information provided will prevent harm or ensure safety

### 7.12 Third-Party Content and Links

The Service may contain links to third-party websites, products, or services (including affiliate links to Amazon and other retailers). We do not endorse, warrant, or assume responsibility for any third-party content, products, or services.

**You access third-party websites and purchase third-party products at your own risk.**We are not responsible for the quality, safety, legality, or suitability of any products purchased through our affiliate links or recommendations.

### 7.13 Emergency Situations — Official Instructions Take Precedence

🚨 IN AN ACTUAL EMERGENCY:

-   **Follow official emergency instructions from government authorities and first responders**
-   **Call 911 (or your local emergency number) if you are in immediate danger**
-   **Evacuate if instructed to do so by authorities, regardless of any plans in Be Prepared**
-   **Do not delay emergency response to consult Be Prepared or any app**
-   **Your life and safety are your responsibility - trust your judgment and follow official guidance**

Be Prepared is a planning and preparation tool for use **before emergencies occur**. It is not designed for real-time emergency response. In actual emergency situations, your safety depends on your judgment, official instructions, and immediate action - not on consulting any app or service.

### 7.14 No Guarantee of Preparedness or Survival

**Using Be Prepared and following our recommendations does not guarantee that you will be adequately prepared for emergencies or that you will survive emergency situations.**

Emergency preparedness requires ongoing effort, regular practice, continuous learning, proper equipment maintenance, physical fitness, mental preparation, and many other factors beyond the scope of any software application. Be Prepared is one tool among many that you should use as part of a comprehensive approach to emergency preparedness.

### 7.15 Product Recommendations Disclaimer

Product recommendations provided by Be Prepared are suggestions only. We do not manufacture or warranty any products recommended by the Service. You are solely responsible for:

-   Verifying the suitability of products for your needs
-   Researching product quality, safety, and reviews
-   Understanding how to properly use any equipment or supplies
-   Maintaining and testing equipment regularly
-   Replacing expired or damaged supplies

**We are not responsible for defective products, product failures, or injuries resulting from products purchased based on our recommendations.**

Images shown for kits and products are representative illustrations (see Sections 3.4 and 8.6) and do not warrant the brand, model, appearance, packaging, or quantity of any item you receive. Do not rely on a kit or product image as a depiction of the specific goods supplied; the products you are purchasing are identified by name at checkout.

### 7.16 INDEMNIFICATION

You agree to indemnify, defend, and hold harmless the Company and its officers, directors, employees, agents, contractors, and affiliates from and against any and all claims, damages, liabilities, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to:

-   Your use of the Service
-   Your reliance on any content or recommendations provided by the Service
-   Your implementation of any preparedness plans or strategies
-   Your violation of these Terms
-   Your violation of any applicable laws or regulations
-   Your violation of any rights of third parties
-   Any harm or damages resulting from your actions or inactions during emergencies

⚠️ CRITICAL REMINDER

Emergency situations are unpredictable and potentially life-threatening. Your safety depends on your own judgment, preparedness actions, and response decisions. Be Prepared is a tool to support your planning efforts, but it cannot replace common sense, professional guidance, official emergency instructions, or your own critical thinking. **When your life is at risk, follow official emergency instructions and contact emergency services immediately (911 in the United States).**

## [8\. In-Product Safety Disclaimers and User Acknowledgements](#point-of-use)

📌 Key Points (Plain English)

In addition to these Terms, you will see point-of-use safety disclaimers throughout the Service: a click-through acknowledgement before generating a BeReady plan, persistent banners on plan and evacuation-route views, latency disclaimers on BeAware alerts, credential disclosures before BeAdvised bookings, and a 'Representative image' notice on BeEquipped kit and product images. These notices are part of your agreement with Be Prepared and may be updated from time to time.

To reinforce the disclaimers in Section 7, the Service displays safety notices at the point where you make decisions or rely on Service output. By using the Service after seeing or being asked to acknowledge these notices, you agree they form part of these Terms.

### 8.1 BeReady Click-Through Acknowledgement

The first time you generate a BeReady plan (and again whenever the safety notice version is updated), the Service will present an on-screen acknowledgement summarizing that BeReady output is AI-generated, may contain errors, is not professional advice, and is not a substitute for 911 or official emergency instructions. **You must accept this acknowledgement before the plan is generated.** We record the version, time, and IP address of your acceptance.

### 8.2 Persistent Plan and Route Disclaimers

Generated BeReady plans, evacuation routes, and other AI-derived content carry a non-dismissable safety footer reminding you that the content is AI-generated, that routes have not been verified against current road conditions, and that official emergency instructions take precedence. Sharing, downloading, or printing a plan does not remove this footer; you agree not to alter or strip it when sharing the content with others.

### 8.3 BeAware Alert Disclaimers

BeAware alert cards, alert emails, and (where offered) push or SMS notifications include a short disclaimer that the alert is informational, may be delayed, and does not replace 911 or official sources. As described in Section 4.4, delivery is not guaranteed.

### 8.4 BeAdvised Credential Disclosure

The BeAdvised booking flow displays a credential disclosure stating that advisors are not licensed emergency management, medical, legal, structural, or financial professionals, and that sessions are educational only. Booking a session confirms you have read and accepted this disclosure.

### 8.5 Updates to Safety Disclaimers

We may update the wording or design of in-product safety disclaimers at any time to improve clarity, reflect new product features, or respond to regulatory or legal developments. Material updates will be re-presented for acknowledgement on next use of the affected feature.

### 8.6 BeEquipped Kit Imagery Disclosure

Throughout BeEquipped — on kit pages, in kit and item galleries, in recommended-kit sections of BeReady plans, and in your cart — the Service displays a “Representative image” notice on or beside kit and product images. That notice, and this Section, disclose that:

-   Kit and product images are **AI-generated, representative illustrations**, not photographs of the specific goods you will receive.
-   The images convey the nature of a kit and the kind of items it contains, and may differ from the exact brands, models, appearance, packaging, or quantities actually supplied.
-   We curate kits on an ongoing basis, and the specific products in a kit change over time; the representative image is intentionally kept constant while the underlying products are updated.
-   **The specific products you are purchasing are identified by name before you complete checkout** — on the Amazon hand-off screen for retailer-fulfilled kits, and in the order summary for kits sold directly by Be Prepared, Inc.

By continuing to browse, add to cart, or check out after seeing this notice, you acknowledge that you understand kit and product images are representative and agree that they do not form part of any product description, specification, or warranty. This disclosure supplements Sections 3.4 and 7.15, and may be updated as described in Section 8.5.

## [9\. Acceptable Use Policy](#acceptable-use)

📌 Key Points (Plain English)

You agree to use Be Prepared legally and responsibly. Prohibited activities include illegal use, harming others, violating security, spamming, and abusing the Service. Violations may result in account termination.

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to:

### 9.1 Prohibited Activities

-   Use the Service for any illegal purpose or in violation of any local, state, national, or international law
-   Violate or infringe upon the intellectual property rights of others
-   Harass, abuse, threaten, or harm others, or incite violence
-   Transmit any content that is unlawful, harmful, threatening, abusive, defamatory, vulgar, obscene, or otherwise objectionable
-   Attempt to gain unauthorized access to the Service, other user accounts, or computer systems
-   Interfere with or disrupt the Service or servers connected to the Service
-   Use automated systems (bots, scrapers, crawlers or AI agents) to access the Service except as permitted in Section 11.4
-   Reverse engineer, decompile, or disassemble any part of the Service
-   Create multiple accounts to circumvent subscription limits or restrictions
-   Share your account credentials with others or allow others to use your account
-   Use the Service to distribute spam, malware, or other harmful content
-   Impersonate any person or entity or falsely represent your affiliation with any person or entity
-   Collect or harvest personal information of other users without their consent

### 9.2 Enforcement

We reserve the right to investigate and take appropriate action against anyone who violates this Acceptable Use Policy, including:

-   Removing or disabling content that violates these Terms
-   Suspending or terminating accounts
-   Reporting violations to law enforcement authorities
-   Taking legal action to protect our rights and the rights of other users

## [10\. Affiliate Disclosure](#affiliate)

📌 Key Points (Plain English)

Be Prepared participates in affiliate programs including Amazon Associates. We earn commissions when you purchase products through our links at no extra cost to you. This doesn't influence our AI recommendations, which are based on quality and suitability for emergency preparedness.

💼 FTC Required Disclosure

**As an Amazon Associate, we earn from qualifying purchases.** This means we may receive commissions when you purchase products through links on our Service.

### 10.1 Affiliate Relationships

Be Prepared participates in affiliate marketing programs, including the Amazon Associates Program and other third-party affiliate programs. This means that when you click on certain links to products or services and make a purchase, **we may receive a commission from the seller at no additional cost to you.**

These affiliate relationships allow us to offer the Service at low subscription prices while continuing to improve and expand our features.

### 10.2 Independence of Recommendations

**Our affiliate relationships do not influence our product recommendations.**We only recommend products and services that we believe will provide value to our users based on:

-   AI-powered matching algorithms that prioritize suitability for your specific needs
-   Quality, safety, and reliability of products
-   Positive user reviews and ratings
-   Emergency preparedness best practices and professional standards
-   Value for money and cost-effectiveness

However, you should be aware that we may receive compensation when you purchase through our affiliate links. You are encouraged to research products independently and compare prices across multiple retailers.

### 10.3 Third-Party Seller Responsibility

When you purchase products through our affiliate links, you are purchasing from third-party sellers (such as Amazon). **We are not the seller, manufacturer, or distributor of these products.** All sales are subject to the terms and conditions, return policies, and warranties of the third-party seller.

BeEquipped products sold directly by Be Prepared, Inc. are subject to our returns policy (14 days, unopened items). Products purchased through affiliate links are subject to the third-party seller's terms.

We are not responsible for:

-   Product quality, safety, or performance
-   Shipping, delivery, or fulfillment
-   Returns, refunds, or customer service for affiliate products
-   Product warranties or defects
-   Changes in product availability or pricing

For issues with products purchased through affiliate links, please contact the seller directly.

## [11\. Intellectual Property Rights](#intellectual-property)

📌 Key Points (Plain English)

Be Prepared owns all content, features, and functionality of the Service. You may not copy, modify, or redistribute our content without permission, except as Section 11.4 allows for publicly available content. You retain ownership of your user-generated content but grant us a license to use it to provide the Service.

### 11.1 Company Content

The Service and its entire contents, features, and functionality (including but not limited to all information, software, code, text, displays, graphics, photographs, video, audio, design, presentation, selection, and arrangement) are owned by Be Prepared, Inc., its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property laws.

**You may not:**

-   Copy, modify, reproduce, republish, upload, post, transmit, distribute, or create derivative works from any content from the Service, except as permitted in Section 11.4
-   Use automated systems to access, scrape, or extract data from the Service, except as permitted in Section 11.4
-   Remove, alter, or obscure any copyright, trademark, or other proprietary rights notices
-   Use the Service's content for commercial purposes without our written permission, except as permitted in Section 11.4
-   Frame or mirror any content from the Service on another website

### 11.2 Trademarks

The Be Prepared name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Be Prepared, Inc. or its affiliates. You may not use these marks without our prior written permission.

### 11.3 Limited License

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your personal, non-commercial use only. This license does not include any right to:

-   Resell or make commercial use of the Service or its content, except as permitted in Section 11.4
-   Download or copy content for any purpose other than your personal emergency preparedness, except as permitted in Section 11.4
-   Use data mining, robots, or similar data gathering or extraction methods, except as permitted in Section 11.4
-   Use the Service in any manner that could damage, disable, overburden, or impair the Service

### 11.4 Automated Access and AI Agents

**(a) Public content.** Anyone, including search engines, AI assistants, AI agents and crawlers that collect data to train AI models, may access, copy, index, summarize, quote and use for AI model training the publicly available pages of the Service and the markdown versions of them that we publish. That includes articles, kit pages and our other public pages. Please follow the preferences in our [robots.txt](https://staging.bepreparedsolutions.co/robots.txt) and [llms.txt](https://staging.bepreparedsolutions.co/llms.txt) files. When you quote or summarize our content, please attribute Be Prepared and link to the original page.

**(b) What this does not cover.** Section 11.4(a) does not extend to:

-   account areas or anything that requires signing in;
-   circumventing any access control, rate limit or security check (including CAPTCHAs);
-   collecting other users' personal information;
-   traffic that could overburden or impair the Service;
-   using our name, logo or trademarks (Section 11.2) to suggest endorsement.

We may rate-limit or block automated traffic that does any of these.

**(c) AI agents acting for you.** If you use an AI agent, AI browser or assistant to use the Service on your behalf, including through the tools we publish for agents, you are responsible for its actions in your account. You must personally:

-   complete any security check;
-   accept these Terms;
-   enter and confirm any payment.

A purchase or trial your agent starts is an ordinary purchase or trial under these Terms, with the same billing, cancellation and refund rules (Sections 5 and 6).

**(d) Accuracy when our content is relayed.** Sections 7 and 8 apply to our content wherever it is read, including when an automated system retrieves or summarizes it. Anyone relaying our guidance should keep its caveat: in an emergency, official instructions from local authorities come first.

## [12\. DMCA and Copyright Complaints](#dmca)

📌 Key Points (Plain English)

If you believe content on Be Prepared infringes your copyright, send a written DMCA notice to our designated agent at the address below. We will investigate and respond promptly. We honor repeat-infringer takedown obligations under 17 U.S.C. § 512.

Be Prepared, Inc. respects the intellectual property rights of others and complies with the Digital Millennium Copyright Act (DMCA), 17 U.S.C. § 512.

### 12.1 Filing a DMCA Notice

If you are a copyright owner (or authorized to act on behalf of one) and you believe that material on the Service infringes your copyright, please send a written notice to our DMCA Designated Agent that includes:

-   A physical or electronic signature of the copyright owner or person authorized to act
-   Identification of the copyrighted work claimed to be infringed (or a representative list)
-   Identification of the material that is claimed to be infringing, with enough detail to allow us to locate it (URL, account name, etc.)
-   Your contact information (address, phone number, email)
-   A statement that you have a good-faith belief that the use is not authorized by the copyright owner, its agent, or the law
-   A statement, under penalty of perjury, that the information in the notice is accurate and that you are the copyright owner or authorized to act

### 12.2 DMCA Designated Agent

DMCA Designated Agent — Be Prepared, Inc.

**Email:** [dmcabepreparedsolutions.co](#)

**Subject line:** "DMCA Notice"

A current postal address for the DMCA Designated Agent may be obtained on request to the email address above and will be registered with the U.S. Copyright Office at [copyright.gov/dmca-directory](https://www.copyright.gov/dmca-directory/).

### 12.3 Counter-Notice

If you believe content you submitted was removed in error, you may file a counter-notice with the same agent containing the elements required by 17 U.S.C. § 512(g)(3), including a statement under penalty of perjury that you have a good-faith belief the material was removed by mistake or misidentification.

### 12.4 Repeat-Infringer Policy

In appropriate circumstances we will terminate accounts of users who are repeat copyright infringers.

### 12.5 Misrepresentations

Under 17 U.S.C. § 512(f), any person who knowingly materially misrepresents that material is infringing, or was removed by mistake or misidentification, may be liable for damages.

## [13\. User-Generated Content](#user-content)

📌 Key Points (Plain English)

You retain ownership of content you create (plans, notes, customizations) but grant us a license to use it to provide the Service. You're responsible for your content and must not upload illegal or harmful content.

### 13.1 Your Content

You retain ownership of any emergency plans, notes, customizations, inventory data, and other content you create using the Service ("Your Content"). However, by using the Service, you grant us certain rights to use Your Content as described below.

### 13.2 License Grant

By creating or uploading content to the Service, you grant Be Prepared, Inc. a worldwide, non-exclusive, royalty-free, transferable, sublicensable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display Your Content in connection with operating and providing the Service.

This license is necessary for us to:

-   Store and display your plans and data
-   Process your content through our AI systems
-   Enable plan sharing features (if you use them)
-   Improve our AI algorithms (using anonymized, aggregated data)
-   Provide technical support

### 13.3 Content Responsibility

You are solely responsible for Your Content. You represent and warrant that:

-   You own or have the necessary rights to use and authorize us to use Your Content
-   Your Content does not violate any applicable laws or regulations
-   Your Content does not infringe or violate the intellectual property rights of any third party
-   Your Content does not contain any viruses, malware, or other harmful components

### 13.4 Content Removal

We reserve the right (but have no obligation) to remove or disable access to any content, including Your Content, that we determine in our sole discretion violates these Terms or is otherwise objectionable.

## [14\. Dispute Resolution and Arbitration](#dispute-resolution)

📌 Key Points (Plain English)

Most disputes must be resolved through binding arbitration (not court lawsuits). You waive your right to jury trials and class action lawsuits. Delaware law governs these Terms. Arbitration takes place in New Jersey.

⚖️ Arbitration Agreement

By agreeing to these Terms, you agree to resolve disputes through binding arbitration instead of court lawsuits, except for certain limited exceptions.

### 14.1 Governing Law

These Terms and any dispute or claim arising out of or related to these Terms or the Service shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions. Be Prepared, Inc. is incorporated in the State of Delaware.

### 14.2 Binding Arbitration

**Except as provided below, any dispute, controversy, or claim arising out of or relating to these Terms or the Service shall be resolved by binding arbitration** administered by a nationally recognized arbitration organization, in accordance with its commercial arbitration rules.

The arbitration shall be conducted in New Jersey, United States, or at another location mutually agreed upon by the parties. The arbitrator's decision shall be final and binding, and judgment on the award may be entered in any court having jurisdiction.

### 14.3 Exceptions to Arbitration

Either party may seek injunctive or other equitable relief in court to protect intellectual property rights or prevent unauthorized access to the Service. Additionally, either party may bring an individual action in small claims court if the claim qualifies.

### 14.4 Class Action Waiver

**YOU AGREE THAT ANY ARBITRATION OR COURT PROCEEDING SHALL BE LIMITED TO THE DISPUTE BETWEEN YOU AND THE COMPANY INDIVIDUALLY.** To the fullest extent permitted by law:

-   You waive your right to participate in a class action lawsuit or class-wide arbitration
-   You waive your right to act as a class representative or class member in any class action
-   Claims may not be consolidated or joined with claims of other users

### 14.5 Jury Trial Waiver

**YOU AND THE COMPANY EACH WAIVE THE RIGHT TO A JURY TRIAL.** Any dispute that proceeds in court rather than arbitration shall be decided by a judge without a jury.

### 14.6 Time Limitation on Claims

You agree that any claim or cause of action arising out of or related to the Service or these Terms must be filed within one (1) year after the claim or cause of action arose, or it will be permanently barred.

## [15\. Termination and Suspension](#termination)

📌 Key Points (Plain English)

We can suspend or terminate your account if you violate these Terms. You can cancel your account anytime. Upon termination, you lose access to the Service but some provisions of these Terms survive.

### 15.1 Termination by You

You may cancel your account at any time through your account settings or by contacting us at privacy \[at\] bepreparedsolutions.co. Upon cancellation:

-   Your subscription will not renew, but you will retain access until the end of your billing period
-   Your account will be downgraded to the Free plan after your billing period ends
-   You may request deletion of your account and data by emailing privacy \[at\] bepreparedsolutions.co

### 15.2 Termination by Company

We reserve the right to suspend or terminate your account and access to the Service at any time, with or without notice, for any reason, including but not limited to:

-   Violation of these Terms or our Acceptable Use Policy
-   Fraudulent or illegal activity
-   Failure to pay subscription fees
-   Abuse of the Service or harm to other users
-   Extended periods of inactivity
-   At our sole discretion for operational, legal, or business reasons

### 15.3 Effect of Termination

Upon termination or suspension of your account:

-   Your right to use the Service immediately ceases
-   We may delete your content and data after a reasonable period
-   You remain liable for any outstanding payments or obligations
-   We are not liable for any loss of data or content resulting from termination

### 15.4 Survival

The following provisions survive termination of these Terms: Disclaimers and Limitation of Liability, Indemnification, Intellectual Property Rights, Dispute Resolution, and any other provisions that by their nature should survive.

## [16\. Force Majeure](#force-majeure)

📌 Key Points (Plain English)

Neither party is liable for failures or delays caused by events beyond reasonable control, including natural disasters, infrastructure failures, cyberattacks, and government actions.

Neither party shall be liable for any failure or delay in performing obligations under these Terms due to causes beyond its reasonable control, including but not limited to:

-   Natural disasters, acts of God, war, terrorism, civil unrest, riots, embargoes, epidemics or pandemics, and public-health emergencies
-   Fire, flood, earthquake, hurricane, tornado, wildfire, or other natural catastrophes
-   Failure of telecommunications, internet infrastructure, DNS providers, CDNs, or hosting providers
-   Power outages, electrical failures, or grid disruptions
-   Government actions, sanctions, export controls, court orders, or regulatory changes
-   Third-party service provider failures, including but not limited to Supabase, Stripe, Render, Trigger.dev, Resend, AI / LLM providers (OpenRouter, Anthropic, OpenAI, Google), Google Maps and Geocoding APIs, federal data APIs (FEMA IPAWS, USGS, NOAA, AirNow), and any other vendor on which the Service depends
-   Cyberattacks, DDoS attacks, ransomware, security breaches, or coordinated abuse
-   Labor disputes, strikes, or industry-wide labor actions
-   Inability to obtain materials, hardware, or services on commercially reasonable terms

This provision is particularly relevant to the nature of our Service, which provides disaster preparedness information that may be needed during the very events that could disrupt service availability.

## [17\. Changes to Terms](#changes)

📌 Key Points (Plain English)

We may update these Terms periodically. We'll notify you of material changes via email or prominent notice. Continued use after changes means you accept the new terms.

We reserve the right to modify or update these Terms at any time. When we make changes, we will update the "Last Updated" date at the top of this page.

**For material changes, we will provide notice by:**

-   Sending an email to the address associated with your account
-   Posting a prominent notice on the Service
-   Requiring you to accept the updated Terms before continuing to use the Service

Your continued use of the Service after the effective date of any changes constitutes your acceptance of the updated Terms. If you do not agree to the updated Terms, you must stop using the Service and may cancel your account.

**It is your responsibility to review these Terms periodically.** We recommend checking this page whenever you access the Service to ensure you are aware of any changes.

## [18\. Contact Information](#contact)

📌 Key Points (Plain English)

For questions about these Terms, contact us at privacy \[at\] bepreparedsolutions.co. We respond to inquiries within 30 days.

If you have any questions, concerns, or requests regarding these Terms of Service, please contact us:

Be Prepared, Inc.

**General Inquiries:** [privacybepreparedsolutions.co](#)

**Legal Notices:** Must be sent to the email address above

We will respond to your inquiry within 30 days. For urgent matters, please mark your email as "Urgent" in the subject line.

📋 Summary

These Terms of Service govern your use of Be Prepared. By using our Service, you agree to these terms, including our extensive disclaimers regarding AI-generated emergency preparedness advice and real-time monitoring services. Be Prepared is NOT an emergency service. You use the Service at your own risk and must consult professional sources for life-safety decisions. We are not liable for injuries, deaths, or property loss resulting from your use of or reliance on the Service.

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_Guidance here is general and cannot account for your circumstances. In an active emergency, official instructions from local authorities take precedence over anything published by BePrepared Solutions._